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Refund and Return Policy
At our online store, we prioritize customer satisfaction. Therefore, our refund and return policy is outlined as follows:
#### Digital Products
Due to the nature of digital products (expert training and trading strategies), these items are non-refundable. Once purchased, digital products cannot be returned or refunded.
#### Physical Products
For physical and shipped products, customers can request a return within 3 days of receiving the item. The return conditions and regulations are as follows:
1. **Time Frame:** Return requests must be submitted no later than 3 days after receiving the product.
2. **Product Condition:** The item must be in its original condition, undamaged, and accompanied by the original packaging and purchase invoice.
3. **Shipping Costs:** The cost of returning the item to us will be the responsibility of the customer.
#### How to Request a Return
To request a return, please contact our support team via email at **forexgoldgenius@gmail.com** and provide the following information:
– Order number
– Customer name
– A brief description of the reason for the return
We will address your request as soon as possible and provide you with the necessary information regarding the next steps.
### Note
Please read our policies carefully before making a purchase. If you have any questions, our support team is here to assist you.
Thank you for choosing us!